Balanced Heating & Air Conditioning

555 W Rd 3 N D, Chino Valley

4.9 96 reviews

• Francesca ★★★★★ 3 weeks ago
  Thank you for fixing my HVAC! Fidel found the problem straight away and drove over the office and back to get the replacement. Obviously knowledgable and honest about the job/price. Also replaced the part under the warranty I didn’t even … More know about. Thank you so much! Would highly recommend
• Ken West ★★★★★ 2 months ago
  I would like to highly recommend Balanced Air Conditioning. We received the best service from start to finish. We had somebody access the situation and overnight the boys were here with the new air conditioner including the crane that … More was needed as the unit is on the roof. They were on time, very nice and very respectful. They worked non-stop all day and did an incredible job. We were offered a portable air conditioner by Dave as it was 95+degrees out to help us out during the time we didn’t have air. Very pleased with this company.
• Brent Griffin ★★★★★ 3 months ago
  Opened evaporative cooler. Oiled up the bearings. Water on. Ahhhhhhhh...coool. All of a sudden...CLUNKCLUNKCLUNK. Called Balanced. Our technician was Cody. A little over an hour. No CLUNKCLUNK..house coooool! Cody was fantastic!!! … More
• Mary Anne Williams ★★★★★ 5 months ago
  We recently had our 19 year old heater fail. I called Balanced immediately. Their technician, Fidel assessed the situation. Fortunately a new heater was available withing 2 days it was installed. We have been pleased with our experience … More with Balanced Heating and Cooling, and highly recommend them.
• Kelly O'Rourke ★★★★★ 7 months ago
  Fidel did an amazing job of cleaning and repairing my duct work and furnace from debris, pet hair, and rodent damage and waste (and was able to recommend a reliable professional to address the rodent issue, as well as working seamlessly … More with the team that cleaned the ductwork). He also installed specialized UV equipment to clear the air more thoroughly and explained everything very well. I feel reassured about my home's air quality and highly recommend this company and their network. Many Thanks!
• Bethany Sturdy ★★★★★ a year ago
  Had an AC outage at my house in Paulden in the middle of the night, found out early morning and panicked. Called their 24 hour number and was assigned to Fidel. He was AMAZING! Called to let me know he was en route, arrived and was very … More polite and professional, investigated the issue and had it fixed and my AC was running again in under an hour! Their pricing is amazing also, very affordable and fair! I will 100% be suggesting this company to everyone i know!
• Larry Kieser ★★★★★ a year ago
  Fidel of Balanced Heating & A/C did an outstanding job repairing our home A/C system today. He carefully diagnosed the system identifying the issues, then thoughtfully explained the process and cost. He spent several hours working … More without taking a break. I appreciate his skill, knowledge and work ethic. Job well done! Thank you
• Justin gray ★★★★★ a year ago
  This company did a great job. Called them on a Sunday evening on a holiday weekend and they had someone at my house the next day at 11 AM. Had my issue fixed within an hour and checked in on me the next morning. David and Clay both did … More a great job helping me and keeping in communication. I would highly recommend this company to anyone.
• JOLYNN CHESTON ★★★★★ a year ago
  When we returned from vacation, one of our A/C units decided to take a dump. The first thought when something goes wrong with your home air conditioner is "omg, it's the middle of summer with no air and it's going to cost … More a fortune to fix". This wasn't the case with Balanced Heating and Air. Our technician Fidel was incredibly friendly, honest, and knowledgeable!!! It didn't cost an arm and a leg to repair and Fidel visually showed me the damaged capacitors in need of replacing. It was a wonderful experience from start to finish and I highly recommend their services!!! I give thanks to the company for its integrity and transparency.
• Tommy Baca ★★★★★ a year ago
  I called to request emergency service for my air conditioner. Balanced Heating and Air showed up with in just a few hours and got us up and running. They were extremely professional and great to work with!
• Kimberly Horne ★★★★★ a year ago
  Totally earned my business. Had the air go out last Friday & was calling around to see if I could get an emergency call scheduled. After being told by another company it would be more than a week I didn't expect great news, They … More were at my property by 2 pm had the problem fixed in a heartbeat & the rate was very fair. I recommend highly to anyone who values great customer service!
  Thank you so much!!!
• Danyelle Rodriquez ★★★★★ a year ago
  I had an outstanding experience with Fidel at Balanced Heating & Cooling. From start to finish, he was professional, knowledgeable, and incredibly courteous. He took the time to explain everything in detail, answered all my questions … More with patience, and made sure the job was done right the first time. Fidel clearly takes pride in his work—he was thorough with the installation and left everything clean and tidy afterward. It’s rare to find someone so reliable and committed to customer satisfaction. I highly recommend Fidel and the entire team at Balanced Heating & Cooling!
• Aryana Marie Cogswell ★★★★★ a year ago
  Clay is THE BEST He knows exactly what he’s doing and leaves everything perfect.! I’ve never had such amazing service until him.! 10/10 would definitely have him again.! He is very thorough and gets the job done.!
• marie larocque ★★★★★ a year ago
  I needed someone to look at my heater as it suddenly stopped. I
  Was contacted by Clay . Clay was highly professional and delivered the sad news about my 40 yr old heater. He contacted me later with a very reasonable quote and discussed … More the options with me.
  I will use Balance for my heating and cooling needs in the future. I later spoke to the office asst who was also professional and pleasant to ask questions to. This company treated me with respect and was reasonable.
• K L ★★★★★ a year ago
  This is the best HVAC company I have ever had the pleasure of using for my Heater Repair. The owner (Dave) personally took my call for service. He was polite, professional, and a great listener. Dave took the time to listen to my past heating … More issues, prior repairs, etc. A technician (Fidel) was promptly dispatched the same day and within 2 hours of my call for service. Upon arrival, Fidel was polite, professional, and a great listener. He troubleshot my unit and did a complete diagnosis of everything that was going on with my unit. Fidel spent all the time needed to make the correct repairs without rushing through the job. The price was extremely fair, and I was not gouged and upsold to buy or do things I wanted or needed. In addition, Sara was very polite and accommodating when making my appointments and follow-up.
  Five Stars Co. ***** HIGHLY RECOMMENDED!!
• Tracy English ★★★★★ a year ago
  David, the owner, came out initially to look at our mini-split. He quickly diagnosed the problem and reassured me that it didn’t need to be replaced. I set up an appointment for the repair and Fidel showed up on time. He was very courteous … More and professional. He had the unit fixed in no time and for a very reasonable price. I highly recommend them!
• Sandra Graham ★★★★★ a year ago
  This company went above and beyond my expectations when I called for service. I had concerns about safe operation of my heat pump because I smelled smoke coming from a ceiling vent and the smoke alarm went off. I turned off the heat pump … More and the smell went away and the smoke alarm stopped. I called Balanced Heating and Air Conditioning, and they sent a technician that day. He found no signs of fire, burning, or overheating of the unit. Because of the smell of smoke and activation of the smoke alarm, they sent a second technician that day at no charge to reassess the operation of the unit and confirm the first technician's assessment. The second technician was able to explain that the unit was operating normally, what happened and why, and how it was not a safety issue and would not cause a fire. This level of professionalism and care is rare and genuinely appreciated, and they are now my company of choice for my heating and air conditioning repair needs.
• Ross McClure ★★★★★ a year ago
  Balanced is all around professional company. We live in Chino Valley. They were the second bid on replacing our combined ac/heating unit on the roof. The first bid we listed to spent the first 20min trying to upsell us instead of listening … More to what we wanted. Balanced came in, assessed the problem, listened to what we were saying and gave us a bid that was thousands less than their competitors.The day of the install they had the old unit off and the new one up in 2 hours flat. Everything works perfectly and we are very happy.
• Bill Mattson ★★★★★ a year ago
  We called Balanced Heating & Cooling on a Friday morning to see if they could come out as our Heating was putting out cold air. They were very busy but Sarah was able to do some shuffling and gave us a 2 hour window around noon that … More they would have someone out. That someone was Jake and he was great in so many ways. He was a very easy guy to get along with. He diagnosed and repaired the problem quickly. He cleaned up after himself also. We will not hesitate to call them again if need be. Thanks again for taking care of us and not making us wait till Monday.
• Letty Stockdale ★★★★★ a year ago
  Wow! I’m blown away by how thorough our technician was, he managed to find a minuscule spider that was blocking a hole and got my entire house warmed back up in less than 2 hours. I highly recommend them!
• Robert Moses ★★★★★ a year ago
  They came out during the hot summer and helped with my swamp cooler. Had a replacment motor within the day. So greatful for David and his team!
• Carlene Kettner Gillo ★★★★★ a year ago
  Balanced Heating and Air Conditioning, Inc.
  came to our rescue, when our air conditioning went out. They were courteous and kind, and provided us with multiple ways of repair and replacement. I will not hesitate to contact them again. … More
• Diana Whitney ★★★★★ 2 years ago
  Tyler provided excellent customer service. He returned my phone calls promptly and there was no wait time for the service appointment. Tyler was friendly and explained things well. Most importantly, he repaired my unit for a very reasonable … More cost. Tyler also checked in after the repair to check if everything was working properly. I highly recommend Balanced Heating % Air Conditioning.
• T D ★★★★★ 2 years ago
  I first had to call Balanced Heating and Air because my heater wouldn't turn on. Sarah called the tech to see if he could rearrange his schedule so I wouldn't go without heat over a weekend. He said yes, she called back and … More the problem was solved without having to sell a first born.
  I have now had them out 3 times for my old evaporative cooler for 3 separate issues. Each time the tech was competent, capable and informative. And each time I expected the bill to be higher (don't tell them please) and again I didn't have to sell a first born.
  I cannot rate them higher than a 5 but they are definitely a 10 in my book!!
• Katie Lawler ★★★★★ 2 years ago
  I called balanced heating and air tonight because we noticed our unit wasn’t as cold as normal and it had a puddle of fluid underneath. Being “after hours” I assumed I would reach an answering service when I called the secondary number, … More but David answered and he was super helpful! He was able to walk us through some troubleshooting options and ensured us we could call him tomorrow if anything else seemed amiss! Overall, I’m very impressed with the customer service!! I will call them for all my AC and heating needs in the future!
• Jenni Miller ★★★★★ 2 years ago
  I had my air conditioning maintenance by Balance heating and air, the tech that came out was fabulous, His customer service skills were excellent, and his technical expertise was awesome. I would highly recommend this company for your AC … More and furnace needs. Thanks Balance for a great experience. Jenni Miller.
• Kim Rudnick ★★★★★ 2 years ago
  I was very happy with Balance. They were right on time and the price was fair and exactly as quoted to me on the phone. Thank you Balance. Jacob was a pleasure to have work on my home.

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